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Questions Our Customers Ask

Do you work with all academic subjects?

We can boast of having a large and highly-professional writing team. There are experts with various degrees in our company, so they will easily deal with your task on any subject. We work with technical (Math, Engineering, Computer Science) and humanitarian (Literature, History, Art) subjects equally good. Also, we are ready to help you with admission writing and editing/proofreading. If you cannot find a needed discipline in a list, make sure to contact our Customer Support team.

Is it safe to use your website?

Yes, it is absolutely safe. Be sure that your personal information won’t be disclosed to anyone except our Customer Support team. They need your contact information to keep in touch with you in case of need. We guarantee your confidentiality.

What are your satisfaction guarantees?

First, we provide our customers with 14 days of free revisions. This means that if your paper doesn’t seem good and relevant enough, you can ask for amendments. Second, we have a refund policy that allows you to get your money back at any stage of the writing process.

How much do your papers cost?

Prices at Collegessay start from $10. You can use an online calculator to find out a precise price for your project.

Can I get a discount?

Yes! New customers receive discounts for their first orders (find a promo code on the main page). Also, large orders (above $500 and $1000) receive discounts (5% and 10% accordingly). Don’t forget that you are welcome to benefit from our Loyalty Program and get bonuses for your orders. The bonuses can be used to pay for papers in the future.

Can I pay later?

No, your writer will start working on your order only after you provide a payment. Our services are prepaid because we want to make sure that a writer will receive a guaranteed reward for his/her work.

Can I choose the writer myself?

You can choose a preferred, advanced or top writer. A preferred expert is the one that has already composed papers for you. You can request his/her assistance again if you are satisfied with your previous cooperation. Advanced and top writers are the best experts in our team. They have stellar subject expertise and advanced language skills.

Can I send files to my writer?

Sure, you can upload them along with your paper instructions or add later. Check your control panel and see the section called Files. This one is for additional materials for your helper. You can upload them in .pdf, .doc, .jpg, and other formats. If you have problems with uploading a file – please, contact our Customer Support.

I need to change my instructions; will my writer rearrange the paper?

If you want to change your initial instructions, you will have to pay an additional fee for a revision. Remember that free revisions are provided only if we failed to meet your recommendations.